Joining the Community Partner Network is designed to be simple and require minimal time and effort. The process includes completing a short enrollment form, confirming that your organization meets the SocialRx Standard of Care, agreeing to a few partner terms, and attending a one-hour orientation offered weekly.

SocialRx offers ongoing support and capacity-building resources for Community Partners. These include quarterly webinars on rotating topics, a partner resource hub, introductory materials, and downloadable best-practice guides to support participation in social prescribing programs.

Participants are referred by a Care Navigator, a trained SocialRx team member similar to a community health worker. Care Navigators recommend community-based engagements that align with a participant’s health goals, interests, accessibility needs, and schedule. Participants typically receive three to five options and choose the experience that works best for them.

SocialRx promotes Community Partner events through personalized, direct recommendations made by Care Navigators. Because referrals are tailored to individual participants, there is no public-facing central calendar of all partner events.

SocialRx covers the cost of participation for referred members. When a participant selects an activity, the Care Navigator handles ticketing or registration on their behalf, usually through your existing public registration process. In most cases, payment is made at the time of booking, so Community Partners do not need to invoice SocialRx or manage billing with healthcare organizations.

SocialRx is not currently marketed as a public, open-access program. Most referral partners identify specific populations eligible for participation at the start of a partnership. Individuals who qualify are notified directly. This approach helps avoid confusion or unmet expectations for people who may not be eligible.

Because SocialRx uses social prescribing, a community-based, non-clinical approach to supporting well-being, members are referred by healthcare or institutional partners who have already determined that they are not in active or acute crisis. Community Partners are not expected to provide mental health treatment. As an institution open to the public, many organizations already serve individuals with similar needs (like loneliness or anxiety). SocialRx adds structure, support, and coordination to that existing community engagement.